Frequently Asked Questions
Answers to common questions about authentication, shipping, returns, and purchasing at Memorabilia Match Worn.
Are the shirts authentic?
Memorabilia Match Worn lists authenticated match-worn and match-issued football shirts with reference codes, provenance details, and certificate of authenticity where applicable. Each product page documents exactly what is verified for that specific item.
What is a Certificate of Authenticity (COA)?
A COA is a document issued with a unique reference number tied to a specific shirt. It attests to the documented attributes of that item. We explain on each product page exactly what the certificate covers.
Do you offer free shipping?
Yes — every order includes free worldwide shipping with no minimum spend. Shipping costs are never added at checkout.
How do I purchase a shirt?
Create an account, add items to your cart, and complete checkout via secure Stripe payment. Registration is required to purchase authenticated shirts.
What payment methods do you accept?
We accept all major credit and debit cards through Stripe, our secure payment processor. All transactions are encrypted and PCI compliant.
Can I return a shirt?
Returns are accepted within 14 days if an item materially differs from its listing description. Due to the unique nature of memorabilia, change-of-mind returns are not accepted. See our returns policy for full details.
How long does shipping take?
Orders dispatch within 2–5 business days. UK and European delivery typically takes 3–7 business days; international delivery 7–14 business days. All shipments include tracked delivery.
What does match-worn mean?
Match-worn means the shirt was worn by the player during the documented match or period. Match-issued shirts were prepared for match use but may not have been worn on the pitch. Each listing clearly states the shirt type.
Can I request additional documentation?
Yes. Contact us with the shirt reference code and we will provide any additional documentation available for that item.
Do you buy shirts or accept consignments?
We occasionally acquire new inventory. Contact us with details of items you wish to sell, including reference documentation and photographs.
Still have questions? Contact us or read about our authentication standards.